Shipping policy

Shipping Policy

Australia-Wide Delivery

We offer complimentary delivery on all orders within Australia. Every piece is carefully packaged and dispatched via insured courier with tracking provided.

Charriol & Philip Stein: Complimentary standard delivery on all orders. Typical delivery within 3–7 business days, depending on your location. Express delivery is available at checkout.

Boucheron & Fabergé: Complimentary insured express delivery on all orders. Dispatched via secure courier with signature required. Typical delivery within 1–3 business days to metropolitan areas.

All shipments are fully insured and require a signature upon delivery. You will receive tracking information via email once your order has been dispatched.

International Shipping

We ship to selected international destinations. International shipping rates and delivery timeframes vary by location and will be calculated at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Processing Time

Orders are typically processed within 1-2 business days. During peak periods, processing may take slightly longer. We will notify you if there are any delays with your order.